Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.

Following the layoff of over 15,000 employees in recent months, Microsoft is making it clear to remaining staff that ...

The report also noted that the company is considering implementing formal AI usage metrics into employee reviews for the next fiscal year ...

Microsoft saved over $500 million last year in its call centers alone as it moves to implement artificial intelligence (AI) in its customer interactions, Bloomberg News reported on Wednesday.

Maritime labor leaders from 40+ countries are invited to strategize against tech-driven job losses amid rising automation ...

Microsoft is doubling down on artificial intelligence as both a cost-saving engine and growth enabler. A recent Bloomberg report revealed that the tech giant saved more than $500 million last year in ...

According to reports, Microsoft says it not only saved money, but increased employee and customer satisfaction as well with ...

Microsoft says AI saved over $500M in customer support, just days after 9,000 job cuts. The timing drew criticism, even as ...

The longtime executive at the home-building company will succeed Marty Connor.

A Microsoft executive has made a bold, if dubious, claim: that the company has already saved hundreds of millions of dollars ...

Samsung opens pre-bookings for Galaxy Z 7 series. Sony WF-C710N earbuds launched. Amazfit Active 2 Square smartwatch. JBL ...

“We believe Microsoft will also hit the $4 trillion market cap club this summer and then over the next 18 months the focus ...