News

Air Canada and WestJet have landed near the bottom in this year’s J.D. Power North America Airline Satisfaction Study, ...
The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...
Airline satisfaction improves in 2025 as Oklahoma airports upgrade facilities and U.S. air travelers report fewer delays and ...
Airline miles and credit card rewards are now a cornerstone of the airline business' profits. But frequent flyers are seeing ...
JD Power’s 2025 North American Airline Satisfaction Study shows that JetBlue, Delta Air Lines, and Southwest pulled out the ...
Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...
JetBlue, Delta, and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...
While economic uncertainty and airline mechanical issues are gaining nationwide attention and consumer confidence is ...
Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...