What Types of Inventory Does the Service Industry Use?. While most people think the service industry offers only intangibles, a certain amount of tangible goods can be counted as inventory.

Two types of wow customer service are particularly powerful for growing your business. Both are worth training for and empowering employees to deliver. Examples from Zappos and the Ritz-Carlton ...

Service-based businesses rely on more employee-customer interaction than other types of businesses. For this reason, it's critical that you attract and keep good employees, because customers often ...