Windows comes with a built-in repair environment called the Recovery Environment. Unfortunately, it is possible for the recovery environment to become inaccessible. The same tools can be accessed ...

Windows 8 has the ability to create a bootable USB flash recovery drive that can be used to troubleshoot a Windows 8 computer that is unable to start. A recovery drive is the same as a startup ...

Microsoft has released tutorial videos on how to repair the Surface Laptop Studio 2 and Surface Go 4. These videos are intended for out-of-warranty repairs and require technical skills and ...

Make your PC accessible: The repair people will probably need to boot your PC. Rather than giving them the password on a piece of paper, disable Windows’ logon password. Don’t assume they know ...